CUSTOMER CARE
Little Farmhouse Tallow Co.
At Little Farmhouse Tallow Co., we believe in simple, honest, and nourishing skincare—and that same care extends to our customers. This page is here to help you find answers, support, and guidance whenever you need it. If you don’t see what you’re looking for, we’re always just a message away.
Email: Littlefarmhousetallowco@outlook.com
Response Time: 24–48 hours (Mon–Fri)
How Can We Help?
Orders & Shipping
Processing Time:
Each product is handcrafted in small batches. Please allow 3–5 business days for your order to be prepared before shipping.
Shipping Options:
We currently ship within the U.S. via USPS. Tracking information will be emailed once your order has shipped.
Shipping Delays:
Weather, holidays, and carrier delays may impact delivery times. Once your package is with USPS, we are no longer able to modify transit speed—but we’re always happy to help track your order.
Product Information
Natural Variations
Our tallow products are handmade using natural ingredients. Variations in texture, color, firmness, or scent are normal and part of the small-batch charm.
Allergy Notice
Please review all ingredients carefully. If you have known sensitivities, patch-test before use. Discontinue use if irritation occurs.
Storage Tips
- Keep products in a cool, dry place.
- Avoid direct sunlight and heat, as natural oils may soften or melt.
- Candles and wax melts should be kept away from children and pets.
Returns & Exchanges
Because our products are handcrafted personal-care items, we cannot accept returns or exchanges once an order has been opened or used.
However, your happiness means everything to us. If there is an issue with your order—damages, defects, or mistakes—please contact us within 5 days of receiving your package, and we’ll make it right.
Contact Us
We’re here to help with anything you need—questions, recommendations, custom gift requests, or order issues.
Email: Littlefarmhousetallowco@outlook.com
Response Time: 24–48 hours (Mon–Fri)
Thank You for Supporting Small-Batch Skincare
When you shop Little Farmhouse Tallow Co., you’re supporting handcrafted, wholesome skincare made with intention. We appreciate you and are honored to be part of your skincare and home wellness routine.